No products in the cart.
FREQUENTLY ASKED QUESTIONS
ORDERING & PAYMENT
How do I order online ?
We strive to make it as easy as possible for you to order online. When shopping, simply add an item to your shopping cart from any product page. Select the options (if applicable), choose a quantity and click “add to cart”. When finished adding items to your shopping cart, click the “Check Out” button located in the lower right corner of the site and follow the remaining on-screen directions.
Can I place an international order ?
Yes, we can ship internationally for few countries. You can fill in contact form with your requirements and detailed address from contact us page. Our team will be assisting you in fulfilling your requirements.
Will I receive a confirmation of my order ?
Yes. After placing your order, you will receive an email confirmation. If for any reason you do not receive this confirmation, please submit your details through our Inquiry form or call Rehab India Needs customer service at +91 7798970970.
What forms of payment do you accept ?
The Initial order placed will be charged to the credit card immediately. For your convenience, we accept the following forms of payment:
- Credit cards – Discover, Visa, MasterCard and American Express
- Debit cards – Discover, Visa, MasterCard and American Express
- Prepaid credit cards – Discover, Visa, MasterCard and American Express
Do I have to pay GST ?
Yes, It is included in the price
What are your return/exchange procedures ?
We expect our customers to be 100% satisfied with the products we sell and the service we provide. Please visit our Return Page for detailed instructions.
When will I receive my item(s) ?
While we take great pride in our ability to ship your purchases quickly, we understand the importance of knowing when it will actually arrive. As you complete the order process, we attempt to give you an accurate estimate of when your order will be delivered. As soon as your order is shipped, we will send you an email containing a tracking number.
Will I receive a shipping confirmation ?
Yes. Each morning shipping confirmations are sent for items that were shipped the previous day. If for any reason you do not receive a shipping confirmation, please submit a Contact Us Inquiry or call Rehab India Needs customer service at +91 7798970970
What if a product says Out Of Stock ?
If an order is placed for an out of stock item, it will be shipped once it becomes available. You can also call us at +91 7798970970 or submit a Contact Us Inquiry with the item number and your name and we will e-mail you once the item is back in stock.
CREATING AN ACCOUNT
Why should I create an account ?
Creating an account makes it even easier for you to shop with us in the future. For example, once you set up an account, we will “remember” your shipping addresses for future orders, which will save you typing time. In addition, you can check the status of your order at any time or review your complete order history. Click here to create an account.
I forgot my password. What now ?
No problem. Go to Forgot Your Password. Then, follow the instructions to obtain your password.
SHIPPING
What are my shipping options ?
For online orders, most items can be processed for Standard Shipping (5-9 business days). By calling customer service, most items can also be processed for Express Delivery with additional charges.
How much does shipping cost ?
Shipping charges are figured per item based on the shipping weight and size of the product also based on the location.
When will I receive my order ?
Orders shipped via Standard Shipping usually take 5 to 9 business days to arrive. However, Express Delivery is available on most items. Express Delivery orders arrive in two to three business days.
Can I specify separate billing and shipping addresses ?
Yes, easily.
What if I receive items that are damaged ?
If there are any damages upon receipt of your order or if the shipment is incomplete, you will receive a replacement part or item at no additional cost. Please visit our Returns page for detailed instructions.
PRIVACY & SECURITY
How safe is ordering online ?
Ordering from rehabindianeeds.com is extremely safe. All registration and credit card information is stored in a secure server accessible only by our staff.
Do you sell/share my email address with other companies ?
No! Your email address is used exclusively by us to communicate with you regarding your order, or (if you subscribe to our free email newsletter) to notify you of special promotions and offers.
